Enhancing your Business Blog with Customer Comments: Trends
One of the great business benefits of writing a blog is its ability to establish a repertoire with consumers. While the relationships is typically one sided with most consumers simply reading the content, many will participate in a community dialog by leaving comments. Comments are valuable in such that they garner insight into your customer-base and create a sense of community: many viewers will respond to comments left by others. As a result, people keep coming back to your site to interact with like minded consumers.
Given the value comments can add to a blog-based marketing platform, it is worthwhile to consider why people leave comments and how commenting can be encouraged. While we’ll delve into specific tactics that yield customer comments in a future post, Nick Halstead of fav.or.it aggregated some interesting comment related statistics that speak volumes about commenter behavior.
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